Rockwall Area Chamber of Commerce Events

Description

ServiceRICH is sponsored by Merchant Masters DFW. In 95% of cases, our services save our clients money! With every transaction, we want to help you maximize your financial resource and save, contact us today!

Imagine turning your best customers into your best your salespeople?. Envision customers flooding your doors without having to spend a dime on advertising. It may seem impossible, but the truth is, it is surprisingly simple to transform your company into a customer-focused, service-rich organization.


Let’s start by considering the sales process. Before you can grow your bottom line, you need to make sales. Yet sales don’t usually just happen. Your sales team, good as they may be when it comes to selling, still need people to sell to, to get the sale.


Lead generation happens to be a very expensive exercise; it typically costs six times more to find a new lead than it does to sell again to an existing customer. So just imagine how profitable your business could be if all your sales team had to do was to exceed your customer’s expectations every time... transforming your customers into lead generating machines.

Our powerful ServiceRICH workshop will show you how you and your team can use this approach and make top-class customer service a lead generating source for your business.

What is your team doing to ensure each time your customers buy, leave they don’t just leave satisfied; they leave DELIGHTED?

Good service is no longer enough to ensure your business prospers. During our time together, you’ll learn about our simple yet effective techniques that turn customers into raving fans.

Who should attend our ServiceRICH introductory workshop?
-Business owners
-Sales managers
-Salespeople
-Customer service representatives
-Marketing personnel
-Reception and other frontline team members