Rockwall Area Job Board

Receptionist with Excellent Customer Service Skills (Rockwall, TX)

Our tax law firm excels in delivering tailored legal solutions for individuals and small businesses navigating the intricacies of government bureaucracy. Specializing in domestic tax compliance, the practice focuses on audit defense, penalty mitigation, and tax planning for established clients. We view our clients as part of our family. We prioritize effective communication to maintain an open and candid relationship with our clients. Our success comes from our unwavering commitment to high-quality, client-focused service.

We're seeking a dedicated Receptionist to join our team in Rockwall, Texas. While this is an entry-level position, it offers excellent opportunities for growth and training. Ideally we would prefer a candidate currently working on advancing their education.

About the Role

As the friendly first face for our clients, you'll play a vital role in our client intake process. You'll answer calls, qualify leads, schedule appointments, and ensure smooth client interactions. This is an in-person position at our Rockwall office.

Responsibilities

• Greet clients and visitors professionally.
• Qualify potential clients over the phone using a provided script.
• Schedule appointments using our online system.
• Gather basic case information and enter it accurately into our web-based data management system.
• Scan mail and documents for digital storage.
• Handle incoming and outgoing calls efficiently.

Ideal candidates will possess the following:

• Strong critical thinking skills
• Solid phone etiquette
• Punctual and reliable
• Basic computer skills (specifically with MacOS, Google Workspace, Google Gmail, Docs, Sheets)
• Professional and polished appearance
• Excellent written communication skills (a huge plus)
• Must have reliable transportation
• Relocation assistance not provided.
• The receptionist role is an in person position and not a flexible, remote or hybrid position.

Education Requirement:

• High school diploma or GED (minimum)
• Currently enrolled in a degree or certificate program (a plus)

Work Hours:

• Full Time
• Monday - Friday, 8:00 AM - 5:00 PM (including 1-hour unpaid lunch)

Compensation: Hourly, $12/hr

Job Type: W-2

Work Location: Our Rockwall office is located at the TrendHR tower in The Harbor. Our address is 2701 Sunset Ridge Drive, Suite 104, Rockwall, Texas 75032.

How to Apply: If you are interested, please apply through LinkedIn. Otherwise, send an email with your resume in PDF format to hr@carrtaxlaw.com. All other file formats will not be accepted. Please, no phone calls.

***NO RECRUITERS OR STAFFING FIRMS PLEASE***